[New Guide]

AI is moving beyond experiments and into the everyday work of state and local government. From improving resident services to helping employees manage complex workflows, AI is creating practical opportunities to deliver better outcomes with limited resources.

This guide explores how agencies are putting AI to work today. Through real-world examples from Maryland, Washington, New York and California, you'll discover how governments are using AI to boost workforce productivity, streamline permitting, support 911 teams and modernize core operations.

You’ll also find insights on responsible adoption, cybersecurity and the building blocks agencies need to turn AI potential into meaningful, mission-focused results.