Free Virtual Networking | CX Community of Practice
Using Data to Tell Your CX Story
Numbers alone don't inspire action — stories do. Join us online Monday, July 13 from 4-4:30 p.m. ET/1-1:30 p.m. PT for a virtual discussion to explore how agencies can turn customer experience (CX) data into clear, compelling narratives that resonate with leaders, stakeholders, and the public.
We’ll speak with an expert as they share practical ways to connect feedback and performance metrics to real-world outcomes, showcase successes, and make the case for continued investment in better services.
You will learn how to:
- Turn CX data into stories that drive understanding and action.
- Connect customer feedback and metrics to agency goals and outcomes.
- Communicate results in ways that engage leadership and stakeholders.
Other Info:
- Closed captioning will be available.
- Registrants will receive the session recording on Tuesday, July 14