Free Virtual Summit

The New Pillars of Gov Modernization

Wednesday, Sept. 23 | 12-4 p.m. ET/9 a.m.-12 p.m. PT

For years, government modernization efforts focused on upgrading legacy systems and moving services online.

Today, the conversation is broader.

Agencies are being asked to modernize not just their technology, but also their operations, workforce, data strategies, cybersecurity practices, and service delivery models. At the same time, new federal priorities around efficiency, AI adoption, and customer experience are raising expectations for what modernization can achieve. 

Join GovLoop online on Wednesday, Sept. 23, from 12-4 p.m. ET/9 a.m.-1 p.m. PT to explore the new pillars of modernization shaping government today. Through keynotes, case studies, and expert discussions, you'll hear how public-sector leaders are building more resilient, agile, and mission-focused organizations — and the strategies they are using to turn modernization goals into measurable outcomes. 

You'll learn:

  • How agencies are redefining modernization beyond technology upgrades.
  • Where AI, automation, data, and cybersecurity fit into today's modernization strategies.
  • How leaders are improving efficiency while strengthening mission delivery.
  • Practical approaches for building a more agile and future-ready government.

Other Info:

  • Closed captioning will be available.
  • Registrants will receive the session recordings on Thursday, Sept. 24.

Virtual Summit Details

🎤 Speakers

Zarina Baber

Zarina Baber

Assistant Commissioner and Chief Transformation Officer
Minnesota IT Services

Lily Madigan

Lily Madigan

Senior Director,

UX and Service Design
State of Maryland

Anthony Rodgers

Anthony Rodgers

Director, Office of Enterprise Architecture
State of Michigan

Maddie Hines Schellhardt

Maddie Hines Schellhardt

Digital Transformation Manager
Montgomery County Public Libraries

Michael Epley

Michael Epley

Chief Architect and Security Strategist
Red Hat

AJ Frickman

AJ Frickman

VP of Government and Public Sector
Docebo

Russ Hopler

Russ Hopler

IBM Solution Architect
Four Inc

Andy MacIsaac

Andy MacIsaac

Senior Strategic Solutions Manager,

Government & Education
Laserfiche

Justin Pava

Justin Pava

Chief Product Evangelist
Laserfiche

Egon Rinderer

Egon Rinderer

SVP, Federal & Enterprise Growth
NinjaOne

Bryan Rosensteel

Bryan Rosensteel

Head of Public Sector Product Marketing
Wiz

Jake Sager

Jake Sager

VP, Experience Partners
Granicus

Chris Tran

Chris Tran

Senior Solutions Architect
Snowflake

🗓️ Agenda

12 p.m.-1 p.m. ET/9-10 a.m. PT

Modernizing Operations

[Government Keynote] Taking a Fresh Look at Gov Ops

  • Lily Madigan, Senior Director, UX and Service Design, State of Maryland

Agencies are facing growing pressure to do more with less while meeting new expectations around performance and accountability. Hear how leaders are streamlining processes, reducing complexity and creating more agile operating models.

[Lightning Keynote] Securing Modernization Through Better Visibility and Proactive Risk Management

  • Egon Rinderer, SVP, Federal & Enterprise Growth, NinjaOne

As agencies modernize systems, expand digital services and adopt AI, cybersecurity is becoming increasingly important to mission success. Join Egon Rinderer, SVP of Federal & Enterprise Growth at NinjaOne, for a discussion on how agencies can improve visibility across users, systems, applications and data to proactively manage risk and strengthen security. Learn how leading organizations are using real-time operational and security insights to support modernization goals, make smarter cybersecurity investments, and prepare for the opportunities and challenges AI brings to security operations.

[Lightning Keynote] AI-Era Cloud Security Requires a Unified View of Risk

  • Bryan Rosensteel, Head of Public Sector Product Marketing, Wiz

Join Bryan Rosensteel, Head of Public Sector Product Marketing at Wiz, for a discussion on how cloud security is changing in the AI era. As agencies expand their cloud operations and adopt more AI solutions, malicious actors are using increasingly advanced tools to identify and exploit vulnerabilities. Learn how a unified view of risk can help agencies better understand their exposure, prioritize threats and strengthen security across complex cloud environments.

1-2 p.m. ET/10-11 a.m. PT

Modernizing Service Delivery

[Government Keynote] Creating Better Experiences for the People Government Serves

  • Zarina Baber, Assistant Commissioner and Chief Transformation Officer, Minnesota IT Services

Whether serving citizens, employees or mission partners, agencies are completely rethinking service delivery. Learn how modernization efforts are helping organizations become more responsive, accessible and effective.

[Lightning Keynote] Modernizing Government With AI, Data, and Trust

  • Chris Tran, Senior Solutions Architect, Snowflake

Explore how agentic AI and a unified data platform can help your agency modernize operations, boost productivity, strengthen data governance and security, and keep humans at the center of decision-making. 

[Lightning Keynote] From Insight to Impact: A Better Approach to Service Delivery 

  • Jake Sager, VP, Experience Partners, Granicus

In this lightning keynote, you'll learn how AI can help government agencies move beyond traditional metrics to uncover the "why" behind customer behaviors. Discover how data-driven insights can reveal opportunities to improve the customer journey, enhance service delivery, and drive better outcomes for the communities you serve.

2-3 p.m. ET/11 a.m.-12 p.m. PT

Modernizing for the Future

[Government Keynote] Building a Foundation for Sustainable Transformation

  • Maddie Hines Schellhardt, Digital Transformation Manager, Montgomery County Public Libraries

Successful modernization requires more than new technology. Agencies must create the right culture, governance and strategic foundation to support long-term change and mission success.

[Lightning Keynote] Take the Risk out of AI-driven Modernization

  • Russ Hopler, IBM Solution Architect, Four Inc

In this lightning keynote, you'll explore how federal agencies can reduce AI risk, strengthen governance and scale modernization with confidence.

[Lightning Keynote] Reduce Operational Friction While Strengthening Data Security 

  • Andy MacIsaac, Senior Strategic Solutions Manager, Government & Education, Laserfiche
  • Justin Pava, Chief Product Evangelist, Laserfiche

In this lightning keynote, you'll learn how state and local agencies can balance stringent security requirements with the need for seamless access to data. Discover how modern enterprise security strategies can support compliance, reduce operational friction, and enable innovation across government services.

3-4 p.m. ET/12-1 p.m. PT

Modernizing the Way Gov Works

[Government Keynote] How Govies Are Changing the Way They Work

  • Anthony Rodgers, Director, Office of Enterprise Architecture, State of Michigan

The tools government employees use are evolving. AI and other technologies are changing not only the tools government employees use, but the processes they follow as well. Hear from a state and local leader about how governments are rethinking their tools, processes and workflows with modern technologies.

[Lightning Keynote] Get Ready Now to Unlock Quantum Innovation

  • Michael Epley, Chief Architect and Security Strategist, Red Hat

In this lightning keynote, you'll learn why agencies can no longer afford to wait on quantum computing. Discover the key steps to becoming quantum-ready, from preparing your systems and cybersecurity strategy to building the workforce and foundation needed to take advantage of emerging quantum technologies.

[Lightning Keynote] Workforce Modernization: Turning Training Into Outcomes

  • AJ Frickman, VP of Government and Public Sector, Docebo

In this lightning keynote, you'll learn how agencies can move beyond traditional learning management to connect workforce development with measurable mission outcomes. Discover how modern training strategies can help agencies demonstrate impact, strengthen workforce readiness and ensure learning investments support broader strategic objectives.


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