Free Online Training

Innovation in Action:

Creative Strategies for Agency Transformation

Tuesday, Dec. 9 | 2-2:50 p.m. ET/11-11:50 a.m. PT

In the face of tighter staffing constraints and increased budget uncertainty, agencies could be tempted to dial back their efforts to modernize operations and innovate their service delivery. But that’s not happening. Instead, agencies are finding creative ways to remove obstacles to transformation and drive new initiatives forward. 

Join us online Tuesday, Dec. 9 at 2 p.m. ET/11 a.m. PT to learn how agencies are leaning into transformation now, and what they are planning for the future. 

Specifically, you’ll learn:  

  • How agencies are embracing innovation despite staffing and budget pressures.
  • Where leaders are finding creative ways to overcome transformation roadblocks.
  • How modernization efforts are continuing across operations, service delivery, and workforce strategy.
 
Other Info:
  • Closed captioning will be available.
  • Registrants will receive the session recording on Wednesday, Dec. 10
dec 9

Speakers:

Eliza Erickson's Headshot

Eliza Erickson

Director
Permit, License & Certification Innovation
Office of the Governor
Pennsylvania
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