Free On-Demand Online Training

Innovation in Action:

Creative Strategies for Agency Transformation

In the face of tighter staffing constraints and increased budget uncertainty, agencies could be tempted to dial back their efforts to modernize operations and innovate their service delivery. But that’s not happening. Instead, agencies are finding creative ways to remove obstacles to transformation and drive new initiatives forward. 

Watch on demand to learn how agencies are leaning into transformation now, and what they are planning for the future. 

Specifically, you’ll learn:  

  • How agencies are embracing innovation despite staffing and budget pressures.
  • Where leaders are finding creative ways to overcome transformation roadblocks.
  • How modernization efforts are continuing across operations, service delivery, and workforce strategy.
Closed Captioning will be available.
 

Speakers:

zarina baber headshot

Zarina Baber

Assistant Commissioner
Chief Transformation Officer
Minnesota
 
Eliza Erickson's Headshot

Eliza Erickson

Director
Permit, License & Certification Innovation
Office of the Governor
Pennsylvania
Kelvin Brewer Headshot

Kelvin Brewer

Director
Public Sector Sales Engineering
Ping Identity
 
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